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<small style="color: grey;background-color: #f4f4f4;">Sections: [[#Get_in_touch|Get in touch]] | [[#What_we_do|What we do]] | [[#Join us|Join us]] | [[#Who_we_are|Who we are]] | [[#Meetings_&_minutes|Meetings & minutes]]</small>
<small style="color: grey;background-color: #f4f4f4;">Sections: [[#Get_in_touch|Get in touch]] | [[#What_we_do|What we do]] | [[#Join us|Join us]] | [[#Who_we_are|Who we are]] | [[#Meetings_&_minutes|Meetings & minutes]]</small>


== What we do ==


The Communication Working Group (CWG) is the voice of the OpenStreetMap Foundation. It is focused upon outward communication and maintaining OpenStreetMap’s presence and coherency across various official platforms, such as OSMF wiki, [https://blog.openstreetmap.org/ blog], [https://twitter.com/OpenStreetMap Twitter], [https://www.facebook.com/OpenStreetMap Facebook], [https://www.instagram.com/openstreetmap/ Instagram] and more). One of the functions of the group is also to ensure that OSMF public-facing information is up-to-date and accurate.


The Communication Working Group (CWG) is an important voice for the OSM Foundation and community. It communicates about OSM on the OSM blog and social media channels, serves as a point of contact for external inquiries, and supports the OSMF Board's public-facing communications.
The group’s main responsibilities are:


=== Primary Goals ===
* Maintaining official news/announcement channels, such as the [https://blog.openstreetmap.org/ blog] and the OpenStreetMap [https://twitter.com/OpenStreetMap Twitter] and [https://www.facebook.com/OpenStreetMap Facebook] accounts
* Responding to press and media enquiries (normally by email and typically passed on to board members or local community members) and maintaining a press kit with up-to-date OpenStreetMap-related information.
* Overseeing the OSMF website, including the maintenance of static content as well as various important living documents.
* Promoting OpenStreetMap generally and increasing community engagement


# Support communications for and about the OSM Foundation, OSM.org
Other than these direct responsibilities, the CWG plays an instrumental role in:
# Tell and amplify the many diverse stories of the OpenStreetMap community
# Respond to press and media enquiries about OSM


=== Additional Goals ===
* Supporting communications related to the annual OpenStreetMap conferences - State of the Map (international and regional).
* Supporting other working groups through volunteer engagement, retention and outreach.
* Maintaining an information centre for volunteers willing to participate in other working groups such as license, operations, etc
* Supporting and leading OSMF’s diversity ambitions
* Ensuring issues and feedback are channelled to the relevant groups and working groups
* Amplifying the voice of the community, board, and local chapters through social media channels, blog posts, etc


# Support OSMF Board communications where needed
<small style="color: grey;background-color: #f4f4f4;">Sections: [[#Get_in_touch|Get in touch]] | [[#What_we_do|What we do]] | [[#Join us|Join us]] | [[#Who_we_are|Who we are]] | [[#Meetings_&_minutes|Meetings & minutes]]</small>
# Support broad base fundraising on behalf of the OSMF fundraising committee
# Support the OSMF Advisory Board advisor and Advisory Board on communications about and between corporate members


== Content Pillars ==

The following content pillars are based on the CWG's goals:

{| class="wikitable"
|+ Caption text
|-
! Content Pillar !! Group Most Likely to Contribute !! Examples
|-
| Provide important information about the OSM project || OWG, OSMF staff || data, devs, server and other infrastructure news, service outages, technical projects, such as: [https://blog.openstreetmap.org/2023/05/22/powering-openstreetmaps-future-a-year-of-improvements-from-openstreetmap-foundations-site-reliability-engineer A Year of Improvements from OSM's Site Reliability Engineer]
|-
| Tell and amplify the diverse stories of the OpenStreetMap community || CWG, OSMF Board, LCWG, SotM WG, other WGs || projects, mapper of month, local and regional SotMs and other events, mapping success stories, humanitarian mapping, such as: [https://blog.openstreetmap.org/2023/10/12/local-chapters-what-to-know-and-how-to-join Local Chapters]
|-
| Support OSMF Board communications || Board || board elections and updates, strategic planning, other issues of transparency, global SotM, such as: [https://blog.openstreetmap.org/2023/09/01/osm-foundation-board-elections-2023 OSM Foundation Board Elections 2023]
|-
| Support fundraising || Board, CWG, fundraising committee || social media fundraising campaigns, improvements to giving pages and wikis, communications about corporate memberships and to corporate members, such as: [https://blog.openstreetmap.org/2023/05/02/ethical-guidelines-for-fundraising-at-the-openstreetmap-foundation Ethical Considerations for Fundraising]
|-
| Support communications about corporate members || Advisory Board coordinator, Board || new corporate members, corporate contributions, such as: [https://blog.openstreetmap.org/2023/09/08/osm-foundation-announces-new-membership-guidelines-for-corporate-sponsorship OSMF Announces New Corporate Membership Guidelines]
|-
|}

Ideally, content produced or amplified by the CWG is evenly distributed across the pillars over the course of a year. The caveat is that some seasons are busier for some topics than others, e.g. board elections season or around OSM's birthday.


== Content Production, Translation & Ethical Considerations ==

=== Overview ===
The CWG oversees the creation of content for the official OSM blog and maintains an official public presence on Facebook, LinkedIn, X, Mastodon, and Instagram. The CWG also "amplifies" content that is aligned with the CWG content pillars, by liking and reposting. The CWG works with OSM translators to localize content where possible, and seeks to faithfully represent the diverse stories of the entire OSM community.

=== Content Production ===

==== Sourcing Stories ====
* OSM'ers are able to submit drafts of blog or social media posts or requests for blog or social media posts to be written and published by emailing communication - at- osmfoundation.org.

* Members of the CWG also propose story ideas and draft/publish posts based on their knowledge of OSM events and topics. The [https://weeklyosm.eu Weekly OSM], [https://en.osm.town/home OSM on Mastodon], and [https://twitter.com/i/lists/718882245956780034 this list] and [https://twitter.com/i/lists/718572139960512512 this list] on X are also sources of content about the OSM community that may be amplified or used as a source for a post.

==== Writing, Editing and Publishing Stories ====
* Stories and requests for social media messages come in via the CWG email and other sources and are ticketed in Gitlab. Individual CWG members volunteer to write blog and/or social media posts, or both. The CWG reserves the right to edit any content that is submitted by the requester for grammar, clarity, and cogency.

* Individual CWG members also volunteer to reply to inquiries sent to press - at - osmfoundation.org.

==== Proposed Improvements (in 2024) ====

* Create a centrally located submission form that makes it easier for OSM'ers to share ideas, links, and drafts of content. Consider partnering with WeeklyOSM and/or other communicators in OSM to help make it easier to share OSM stories.


=== Translation ===

* The CWG is lucky to be supported by the many volunteers across the OSM community who translate blog posts into languages other than English. The CWG translation process, which is documented in the CWG Gitlab, is designed to allow the volunteers enough time to translate the blog posts ahead of publication.

=== Community Representation ===

When selecting and creating content, the CWG tries to ensure that the global OSM project and community are well-represented.

* Find a balance between the many OSM topics: ideally, 15 - 25 % of posts from each content pillar on a semi-annual and annual basis
* Represent the global community, including underrepresented voices and regions; unique or unusual topics; and a diverse range of contributions to the project
* Cast a wide net
** try to have a dedicated contact in each of the WGs and regional communities
** collaborate with the weeklyOSM and amplify its stories
** delegate a CWG member to support the OSMF board and SotM WG
** delegate a CWG member to attend meetings of the OSMF Advisory Board
** delegate a CWG member to support the OSM fundraising committee
* Language Localization: see "Translation"

=== Legal and Ethical Considerations ===

We affirm the following legal and ethical considerations so that our communications about OSM are as accessible, free, and fairly attributed as possible.

* We attribute photos clearly and correctly, including seeking permissions if needed and support the use of accessibility measures such as alternate text for photos
* We obtain permission when quoting OSM diaries or other writing wherever possible
* We are transparent about any corporate and OSM affiliations
* We strive to produce blog content in a timely manner, including following the process of requesting translations
* We strive to follow OSM's policies about open-source and free software, while acknowledging that this is not always possible with digital communications

== Monitoring and Evaluation ==

* The CWG does not use a dashboard for its social media and blog posts, which means there is single point of access for assessing engagement on social media channels. Ideally, there is a qualitative review of post engagement at the CWG monthly meeting to improve processes and build a communications strategy over time. [https://www.openstreetmap.org/user/amapanda%20%E1%9A%9B%E1%9A%90%E1%9A%8B%E1%9A%90%E1%9A%85%E1%9A%87%E1%9A%90%E1%9A%9C%20%F0%9F%8F%B3%EF%B8%8F%E2%80%8D%F0%9F%8C%88/diary/401876 This report-out])is a good example of how this kind of analysis could work.

==== Proposed Improvements (in 2024)====

* Invest in software and/or staffing to 1.) make it easier to maintain and improve OSM's online presence toward growing an external audience and 2.) make it possible to evaluate the impact of the CWG's communications on behalf of OSM.

* There is [https://www.openstreetmap.org/user/courtiney/diary/401468 a very preliminary study] of OSM communications channel data available. This project could be expanded to provide reliable data about how the community shares information. Such an analysis could support the OSM community moderators, the OSMF board, and the CWG as they seek to make sure that OSM's training, information sharing, and stories are inclusive, accessible, and well-placed for a global community.

== More Information ==

[https://gitlab.com/osmfoundation/cwg CWG on Gitlab]

CWG monthly meeting: 1st Monday of every month at 14:00 UTC [https://osmvideo.cloud68.co/user/dor-mt1-8ei-26t/ BBB link]


== Join Us ==
== Join Us ==

Revision as of 17:48, 19 February 2024


We are involved in communicating the work of the Foundation and related news, through official channels. We are also welcoming people that want to get involved or just translate posts in other languages.
Send us a message!

• Our blog: blog.openstreetmap.org (RSS feed)
OpenStreetMap on:
• Mastodon
• Twitter
• Facebook
• Instagram
• LinkedIn

Get in touch

Contact us
press@osmfoundation.org Press enquiries

You might also be interested in the Press portal (Overview of the project, Press kit, Press images, in the Media - The portal is updated by the community).

communication@osmfoundation.org

Get in touch with the whole team for general discussion or if you would like to participate in this working group.

Sections: Get in touch | What we do | Join us | Who we are | Meetings & minutes


The Communication Working Group (CWG) is an important voice for the OSM Foundation and community. It communicates about OSM on the OSM blog and social media channels, serves as a point of contact for external inquiries, and supports the OSMF Board's public-facing communications.

Primary Goals

  1. Support communications for and about the OSM Foundation, OSM.org
  2. Tell and amplify the many diverse stories of the OpenStreetMap community
  3. Respond to press and media enquiries about OSM

Additional Goals

  1. Support OSMF Board communications where needed
  2. Support broad base fundraising on behalf of the OSMF fundraising committee
  3. Support the OSMF Advisory Board advisor and Advisory Board on communications about and between corporate members


Content Pillars

The following content pillars are based on the CWG's goals:

Caption text
Content Pillar Group Most Likely to Contribute Examples
Provide important information about the OSM project OWG, OSMF staff data, devs, server and other infrastructure news, service outages, technical projects, such as: A Year of Improvements from OSM's Site Reliability Engineer
Tell and amplify the diverse stories of the OpenStreetMap community CWG, OSMF Board, LCWG, SotM WG, other WGs projects, mapper of month, local and regional SotMs and other events, mapping success stories, humanitarian mapping, such as: Local Chapters
Support OSMF Board communications Board board elections and updates, strategic planning, other issues of transparency, global SotM, such as: OSM Foundation Board Elections 2023
Support fundraising Board, CWG, fundraising committee social media fundraising campaigns, improvements to giving pages and wikis, communications about corporate memberships and to corporate members, such as: Ethical Considerations for Fundraising
Support communications about corporate members Advisory Board coordinator, Board new corporate members, corporate contributions, such as: OSMF Announces New Corporate Membership Guidelines

Ideally, content produced or amplified by the CWG is evenly distributed across the pillars over the course of a year. The caveat is that some seasons are busier for some topics than others, e.g. board elections season or around OSM's birthday.


Content Production, Translation & Ethical Considerations

Overview

The CWG oversees the creation of content for the official OSM blog and maintains an official public presence on Facebook, LinkedIn, X, Mastodon, and Instagram. The CWG also "amplifies" content that is aligned with the CWG content pillars, by liking and reposting. The CWG works with OSM translators to localize content where possible, and seeks to faithfully represent the diverse stories of the entire OSM community.

Content Production

Sourcing Stories

  • OSM'ers are able to submit drafts of blog or social media posts or requests for blog or social media posts to be written and published by emailing communication - at- osmfoundation.org.
  • Members of the CWG also propose story ideas and draft/publish posts based on their knowledge of OSM events and topics. The Weekly OSM, OSM on Mastodon, and this list and this list on X are also sources of content about the OSM community that may be amplified or used as a source for a post.

Writing, Editing and Publishing Stories

  • Stories and requests for social media messages come in via the CWG email and other sources and are ticketed in Gitlab. Individual CWG members volunteer to write blog and/or social media posts, or both. The CWG reserves the right to edit any content that is submitted by the requester for grammar, clarity, and cogency.
  • Individual CWG members also volunteer to reply to inquiries sent to press - at - osmfoundation.org.

Proposed Improvements (in 2024)

  • Create a centrally located submission form that makes it easier for OSM'ers to share ideas, links, and drafts of content. Consider partnering with WeeklyOSM and/or other communicators in OSM to help make it easier to share OSM stories.


Translation

* The CWG is lucky to be supported by the many volunteers across the OSM community who translate blog posts into languages other than English. The CWG translation process, which is documented in the CWG Gitlab, is designed to allow the volunteers enough time to translate the blog posts ahead of publication.

Community Representation

When selecting and creating content, the CWG tries to ensure that the global OSM project and community are well-represented.

  • Find a balance between the many OSM topics: ideally, 15 - 25 % of posts from each content pillar on a semi-annual and annual basis
  • Represent the global community, including underrepresented voices and regions; unique or unusual topics; and a diverse range of contributions to the project
  • Cast a wide net
    • try to have a dedicated contact in each of the WGs and regional communities
    • collaborate with the weeklyOSM and amplify its stories
    • delegate a CWG member to support the OSMF board and SotM WG
    • delegate a CWG member to attend meetings of the OSMF Advisory Board
    • delegate a CWG member to support the OSM fundraising committee
  • Language Localization: see "Translation"

Legal and Ethical Considerations

We affirm the following legal and ethical considerations so that our communications about OSM are as accessible, free, and fairly attributed as possible.

  • We attribute photos clearly and correctly, including seeking permissions if needed and support the use of accessibility measures such as alternate text for photos
  • We obtain permission when quoting OSM diaries or other writing wherever possible
  • We are transparent about any corporate and OSM affiliations
  • We strive to produce blog content in a timely manner, including following the process of requesting translations
  • We strive to follow OSM's policies about open-source and free software, while acknowledging that this is not always possible with digital communications

Monitoring and Evaluation

  • The CWG does not use a dashboard for its social media and blog posts, which means there is single point of access for assessing engagement on social media channels. Ideally, there is a qualitative review of post engagement at the CWG monthly meeting to improve processes and build a communications strategy over time. This report-out)is a good example of how this kind of analysis could work.

Proposed Improvements (in 2024)

  • Invest in software and/or staffing to 1.) make it easier to maintain and improve OSM's online presence toward growing an external audience and 2.) make it possible to evaluate the impact of the CWG's communications on behalf of OSM.
  • There is a very preliminary study of OSM communications channel data available. This project could be expanded to provide reliable data about how the community shares information. Such an analysis could support the OSM community moderators, the OSMF board, and the CWG as they seek to make sure that OSM's training, information sharing, and stories are inclusive, accessible, and well-placed for a global community.

More Information

CWG on Gitlab

CWG monthly meeting: 1st Monday of every month at 14:00 UTC BBB link

Join Us

We are always looking out for new contributors to the communications working group. Please let us know if you have communications skills to offer and would like to contribute to any of the CWG’s goals.

We are particularly interested in people with skills and experience in writing, translating, graphic design, multimedia, social media management, press & media management and community engagement. Contributors are welcome whether they have a little time to offer, or a lot!

To join, we ask that you send an email to communication@osmfoundation.org with some basic information… Please include:

  • Your name or OSM username
  • Your affiliations - ie. which OSM-related communities, groups or companies are you a part of? (the reason we ask this is that we want to ensure that no one group has a majority voice within the working group)
  • Some information about why you would like to join and the kinds of things you would like to do (this does not need to be extensive - just nice for existing WG members to know a little about you)

Once you have sent this information, the current CWG members have one week to discuss your request to join and then will get back to you with a decision. This decision is based on the affiliations you provide and the current composition of the CWG membership and not on the additional information you are invited to include - it is not a job application!

If you would like to know more about the CWG before requesting to join, please email us at communication@osmfoundation.org and one of us will get back to you shortly.

Sections: Get in touch | What we do | Join us | Who we are | Meetings & minutes

Who we are

Members Translators Former Members
  • Robert Barr
  • Kate Chapman
  • Serge Wroclawski
  • Jonathan Bennett
  • Martijn van Exel
  • Richard Weait
  • Richard Fairhurst
  • Wille Marcel
  • Hrvoje Bogner

Per our Conflict of Interest Policy, CWG Members keep their up to date affiliations on this list.

Sections: Get in touch | What we do | Join us | Who we are | Meetings & minutes

Meetings & minutes

Meetings are monthly on the first Monday, at 1400 UTC. We meet on Big Blue Button.

You can also find us on IRC network irc.oftc.net, in the chat room #osm-cwg.

Communication Working Group Minutes

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